Neuro-Symbolic AI: Why Behavioral Contracts Work When Prompting Fails Why prompting fails and how behavioral contracts combine neural intelligence with symbolic rules to create trustworthy, scalable AI systems.
How to Design Trust Into AI Systems (It’s Not What You Think) Trust isn't a feeling users have about AI—it's designed infrastructure. Learn the five vectors of AI trust (Clarity, Control, Consistency, Disclosure, Repair) that enable systematic human-AI collaboration at scale.
How to Lead Design in the AI Era: My New Book is Here Stop fearing AI displacement. Learn how design leaders can become essential to organizational intelligence with the AI+ framework for strategic relevance.
The Hidden Logic Layer: Where AI Design Actually Happens Every AI+ system has a hidden logic layer that governs how it behaves—determining what data gets included, how uncertainty is expressed, and when to escalate to humans. This invisible layer, not the interface, is where AI design actually happens and competitive advantage is built.
The Hidden Cost of +AI Thinking Organizations spending millions on AI implementations are seeing disappointing adoption rates while companies using AI+ approaches achieve widespread adoption. The difference isn't the technology—it's the design thinking. Most treat AI like traditional software, optimizing for the wrong outcomes.
The Biggest AI Mistake Design Leaders Are Making Right Now Most design teams add AI the way they added dark mode: as a feature to check off. This “+AI” trap layers chatbots or summary buttons onto old systems. Users may see short-term gains, but without rethinking architecture, AI stays unintegrated—present yet untrusted, useful yet disconnected.
Designing for Trust: Why Explainability Alone Falls Short in AI Trust in AI is not built solely through explanations. It is earned through consistency, relevance, and ethical design. Explainability helps, but trustworthiness must be designed system-wide, not assumed.
What is Product Design? Product Design is the art of seeing the world through others' eyes. It's a blend of creativity, empathy, and intelligence, where data and beauty meet.
Brand, UX, and the Power of Systems Thinking Today, UX extends far beyond product design—it’s an interconnected system where every touchpoint shapes the brand experience. From marketing to customer service, every interaction matters. By applying systems thinking, we can craft seamless, cohesive experiences that drive brand loyalty and trust.
Case Study: Revolutionizing Stateful Analytics with SEAM-EZ SEAM-EZ simplifies stateful analytics with visual programming, making data analysis accessible and empowering users across all skill levels.